@Design Global · Legal
Privacy & Cookie Policy
Last updated: 12 October 2026
At @Design Global, we work with businesses, founders, investors, collectors and professionals in markets worldwide. Protecting the information you share with us is an important part of that relationship.
This Privacy & Cookie Policy explains how @Design Global (“@Design Global”, “we”, “us” or “our”) collects, uses, stores, protects and shares personal information when you visit our website, contact us, engage our services, subscribe to our offerings or express interest in The Asset Club (TAC).
By using our website or providing information to us, you acknowledge this policy. Where consent is legally required, we will seek it separately.
1. Information We Collect
The information we collect depends on how you interact with @Design Global.
Information you provide directly
This may include:
- Your name, email address, phone number and location.
- Your job title, business name, professional background and website or LinkedIn profile.
- Information submitted through contact forms, service enquiries, consultation requests and subscription applications.
Information provided through The Asset Club Expressions Of Interest, including your professional interests, investment-related interests, collecting interests and reasons for applying.
- Business information, project requirements, documents and other materials you share during a client engagement.
- Billing, transaction and payment-related information required to administer a subscription or service.
Information collected through website use
When you visit our website, we or our service providers may collect technical information such as:
- IP address and approximate location derived from it.
- Browser type, device information and operating system.
- Pages visited, links clicked, time spent on the website and referring websites.
- Cookie identifiers and similar tracking information, subject to your preferences and applicable law.
Information received from other sources
Where appropriate and lawful, we may receive professional or business information from publicly available sources, business partners, referral contacts and service providers. We may use this information to assess a potential business relationship, facilitate an introduction or respond to an enquiry.
Where we collect personal information about you from someone else, such as a referral contact or a business partner, we will tell you unless the law provides an exception. We use it for the purposes set out in this policy, and you have the same rights to access and correct it. We will not intentionally collect more personal information than is reasonably necessary for the relevant purpose.
2. How We Use Your Information
We may use personal information to:
- Respond to enquiries, consultation requests and applications.
- Assess expressions of interest in The Asset Club and administer membership where applicable.
- Conduct identity verification, 'Know Your Customer' (KYC) procedures, or background screening to onboard clients, ensure legal compliance, assess conflict of interest, and mitigate corporate risk.
- Provide, manage and improve our advisory, strategy, creative, digital and other services.
- Prepare proposals, deliver projects, manage subscriptions, process payments and maintain business records.
- Communicate service updates, relevant information and administrative notices.
- Send marketing communications where permitted by law and, where required, with your consent.
- Understand how visitors use our website and improve its content, performance and user experience.
- Maintain website security, prevent misuse, investigate suspected fraud and protect our legitimate business interests.
- Meet legal, regulatory, accounting and contractual obligations.
We will use personal information for purposes reasonably connected with those described above, or for another purpose where permitted by law. If we need to use it for a materially different purpose, we will provide appropriate information and obtain consent where required.
3. The Asset Club (TAC)
TAC is a private facilitation and intelligence community associated with @Design Global and HE Group. Applications and membership may involve information about professional activities, business interests, investment interests, collecting interests and potential commercial opportunities.
- Information submitted to TAC may be used to:
Review expressions of interest and assess suitability for membership.
Administer membership and communicate relevant information.
Understand members’ professional interests and identify potentially relevant opportunities or introductions.
Facilitate connections where appropriate and authorised.
Maintain membership records and enforce applicable membership rules.
TAC information may be accessible to authorised members of the team responsible for reviewing applications, administering membership or facilitating introductions. If you are admitted to TAC, your WhatsApp number is used to add you to the TAC channel on a third-party messaging platform, which operates under its own terms and privacy practices.
We will handle personal information in accordance with this policy and applicable law. Any additional confidentiality, disclosure or information-handling obligations that apply to TAC will be communicated through its relevant membership terms or other applicable arrangements.
Submitting an expression of interest does not guarantee membership or an introduction.
4. Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit a website. Similar technologies, such as pixels, tags and local storage, may also be used to remember preferences, understand website usage or measure marketing performance.
Depending on the tools used on our website, we may use the following categories.
Essential cookies
These support basic website functionality, security, navigation and form submissions. They may be necessary for the website to operate properly.
Preference cookies
These remember choices such as language, display settings or other preferences to provide a more consistent experience.
Analytics cookies
These help us understand how visitors use the website, which pages receive attention and where improvements may be needed. Where required, these technologies will only be used after the appropriate consent has been obtained.
Marketing cookies
These may be used to measure advertising performance, understand whether visitors respond to campaigns or provide more relevant marketing. We will seek consent where required by applicable law.
Managing Your Cookie Preferences
Where required, we will provide a cookie banner or preference tool that allows you to accept, reject or manage non-essential cookies.
You can also manage or delete cookies through your browser settings. Blocking certain cookies may affect some website features.
Withdrawing consent will not affect the lawfulness of processing carried out before withdrawal. Where applicable, you may revisit your cookie preferences to change your choices.
- The specific cookies used, their providers and their retention periods will depend on the technologies active on our website. We will provide further details through our cookie preference tool or a cookie list where appropriate.
5. When We Share Information
We may share personal information where necessary with:
Our team and associated service providers: People and organisations helping us operate our business, deliver services, manage subscriptions or administer TAC.
Technology providers: Website hosting providers, form platforms, analytics tools, customer relationship management systems, email platforms, messaging platforms and other business software.
Payment providers: Providers that process payments or help administer billing.
Professional advisers: Lawyers, accountants, auditors and other advisers where necessary.
Business partners and introduction recipients: Relevant parties where a client or TAC member requests or authorises an introduction, or where disclosure is otherwise lawful.
Authorities and other parties: Where disclosure is required by law, necessary to protect legal rights or permitted under applicable law in connection with a dispute, security issue or suspected unlawful activity.
We do not sell personal information as a standalone commercial product.
We take reasonable steps to ensure that third parties handling personal information on our behalf are subject to appropriate confidentiality, security and data-handling obligations.
6. International Transfers
@Design Global may work with clients, partners and service providers in different countries. As a result, personal information may be stored or processed outside New Zealand, including in countries where our technology providers or business partners operate.
Where personal information is transferred internationally, we will take steps required by applicable law to ensure that the transfer is lawful and that appropriate protections are in place.
The privacy protections available in another country may differ from those in New Zealand. Where required, we will provide further information about relevant overseas recipients and the applicable safeguards.
7. How We Protect Your Information
We take reasonable steps to protect personal information against loss, unauthorised access, misuse, disclosure, alteration and destruction.
Depending on the nature of the information and the systems involved, these steps may include access restrictions, appropriate account security, secure service providers and internal procedures for handling information.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure. You should avoid submitting highly sensitive information through general website forms unless we have specifically provided a suitable method for doing so.
If a privacy breach occurs, we will respond in accordance with applicable legal requirements, including any notification obligations.
8. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to legal, regulatory, contractual and legitimate business requirements.
For example:
- Enquiry and application information may be retained to respond to requests, assess applications and maintain relevant records.
- Client and subscription records may be retained for the duration of the relationship and any additional period required for accounting, legal or contractual purposes.
- TAC membership information may be retained while membership is active and for a reasonable period afterwards where necessary to administer the relationship, maintain confidentiality records or address disputes.
- Analytics and cookie information may be retained according to the settings and retention periods of the relevant tools.
When information is no longer required, we will take reasonable steps to delete it, anonymise it or securely dispose of it, subject to any applicable retention obligations.
9. Your Privacy Rights
Depending on the law that applies to you, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Withdraw consent where processing is based on consent.
- Object to certain uses of your information or request restrictions on processing.
- Request deletion of information where the law provides that right.
- Opt out of direct marketing communications.
- Make a complaint about how your information has been handled.
Under New Zealand's Privacy Act 2020, individuals generally have rights to request access to and correction of their personal information.
To exercise a right, please contact us using the contact details on our website. We may need to verify your identity before responding. We will handle requests within the timeframes required by applicable law, subject to any lawful grounds for refusing or limiting a request.
If you receive marketing emails from us, you can unsubscribe using the link provided in the email or contact us directly. We may still send essential administrative or service-related communications where necessary.
10. Third-Party Websites
Our website may contain links to external websites, platforms or services. These may include partner websites, professional profiles, social media platforms and other resources.
We do not control the privacy practices of those third parties. If you visit an external website or provide information directly to another organisation, its own privacy policy and terms will apply.
We encourage you to review those policies before sharing personal information.
11. Children’s Privacy
Our website and services are intended for business, professional and adult audiences. We do not knowingly collect personal information from children where doing so would be inappropriate or unlawful.
If you believe a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can assess the matter and take appropriate action.
12. Changes to This Policy
We may update this Privacy & Cookie Policy as our services, website technologies, business practices or legal obligations change.
The latest version will be published on this page with the updated date. Where changes materially affect how we handle personal information, we will provide additional notice where required by law.
We encourage you to review this page periodically.
13. Contact Us
If you have questions about this policy, wish to access or correct your personal information, or want to raise a privacy concern, please contact @Design Global through the contact details provided on our website.
Please include enough information for us to identify your request and respond appropriately.
If you are not satisfied with how a privacy concern is handled, you may also have the right to contact the relevant privacy regulator, including the Office of the Privacy Commissioner in New Zealand, where applicable.
